Inside the SOC
Organizations face nonstop threats, but few truly understand how a security operations center responds. This video gives you a rare inside look at the SOC, showing how analysts work to detect and neutralize risks in real time. Watch the video to understand why SOC capabilities are essential to business resilience. Contact Business Data Solutions, Inc. to learn how these services can strengthen your security strategy.
How does the SOC utilize data for threat detection?
The SOC relies heavily on data from the past 30 days to predict and manage the next 30 days. By analyzing heat maps and workload data, we ensure that we have the appropriate staffing levels to handle the current work volume. This data-driven approach allows our analysts to quickly identify potential threats and respond effectively.
What is the process for investigating incidents?
When a potential incident is detected, our SOC analysts begin by assessing the situation. If they identify suspicious activity, they may reach out to the client for clarification. The investigation often involves looking for additional indicators to confirm the nature of the threat. If necessary, we can also involve our threat response unit to assist with analyzing any artifacts or malware samples.
How does the SOC maintain communication with clients during incidents?
Maintaining clear and consistent communication with clients during an incident is crucial. We prioritize keeping everyone informed and on the same page throughout the investigation process. This ensures that all parties are actively working towards a resolution and that the client understands the steps being taken to address the incident.
Inside the SOC
published by Business Data Solutions, Inc.
Business Data Solutions operates with the goal of building long-term technology partnerships with mid-market enterprises and small businesses. Today, BDS partners with top technology companies, offering sales, consulting, integration, and maintenance services on the latest hardware and software.
Our diverse team of certified professionals provide a wide-range of service offerings that is second to none. Our expertise is both wide and deep, which is why we continue to be the go-to company when businesses need IT support. Our industry-best engineers stay current on the latest technology developments while maintaining superior hands-on knowledge of the most widely used systems in use today. This combination ensures we can manage your existing environment while also helping you move forward with the technological advancements your business demands.
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